Cigno Sports Pty Ltd and its trading entities (“us”, “we”, or “our”) operates this website (the “Service”).
This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.
We take our responsibilities under Australia’s Privacy Act (1988), seriously. We also recognise the importance of the personal data you have entrusted to us and believe that it is our responsibility to properly manage, protect and process your personal data.
Information Collection & Use
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:
- Email address
- Telephone number
- Identification Numbers
- billing information such as billing address and credit card information
- Birthday date (dd/mm)
Here are examples of situations where we collect your personal data:
(a) when you register for an account on the Website, apps or through enquiry;
(b) when you complete purchase orders, requests or applications for our products or services (by telephone, in person, email or electronically);
(c) when you make a purchase on the Website or through our web service portals;
(d) when you communicate with us directly in relation to our products and services (in person via our service centre, by email, telephone or any other means);
(e) when you use services that are made available on the Website or in person;
(f) when you conduct certain types of transactions such as refunds;
(g) when you enter, and when you interact with us during promotions, competitions, contests, lucky draws or events, and special events;
(h) when you apply for employment with us;
(i) when you subscribe to any of our membership programmes, or
(j) when you participate in surveys and other types of research.
We respect the confidentiality of the personal data that you provide to us. We do not sell personal data to any third party.
Log Data & Cookies
We collect information that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.
Cookies are files with small amounts of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer’s hard drive. We use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analysing how our Service is used.
These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
As part of our agreement with them, they are required to adhere to the Australian Privacy Act (1988) and any policies that we provide, and to take reasonable measures to ensure your personal data is secure.
If you are a candidate for employment, we will collect personal data that you provide to us during the recruitment process, including personal data that is contained in your resume and in any application form that we require you to fill out. Such personal data may include your employment history and working eligibility rights.
The security of your Personal Information is important to us, however no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Links to Other Sites
We have no control over, and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
Under Age Users
Our Service does not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we discover that a child under 18 has provided us with Personal Information, we will delete such information from our servers immediately.
Compliance with Laws
We will disclose your Personal Information where required to do so by law or subpoena
If you have any complaint or grievance regarding about how we are handling your personal data or about how we are complying with the PDPA, we welcome you to contact us by writing to us.